image
Eric Rihm
Network Engineer
Systems Administrator
Cybersecurity Practitioner

Eric Rihm

Network Engineer and Systems Administrator with 4+ years of experience leading the installation, configuration, and support of software, hardware, and networks for hundreds of small to mid-sized technology companies across a wide range of industries.

Hands-on IT Specialist and Trusted Advisor focused on working with diverse, cross-functional teams to drive technology and digital transformation, optimize organizational productivity, and increase network stability, performance, and security at scale.

Download CV

What I Do

Network Architecture

Creating and implementing custom network designs tailored to the specific needs of small to mid-sized technology companies.

Data Analyst

Skilled in extracting meaningful insights from network-related data to drive performance improvements and informed decision-making.Translating this data into comprehensible reports and recommendations, aiding in identifying trends, potential issues, and opportunities for enhancing network efficiency

Cybersecurity

Proactive and comprehensive approach to protect networks and data from cyber threats. Focusing on preemptively identifying and mitigating vulnerabilities through advanced security measures like firewalls and intrusion detection systems.

Management

Regular monitoring of network performance, proactive troubleshooting of connectivity issues, and efficient configuration of network devices.

Resume

4 Years of Experience

Experience

2023
QualityIP

Network Engineer

Plan, design, and develop LAN/WANs and ensure the stability and integrity of voice, data, and wireless network services for 300 clients with 500+ staff across various industries using mixed Cisco, Sophos, Meraki, Fortinet, and Ubiquiti tech stacks.

2022 - 2023
MRI Software

Data Analyst

Manage database administration, system engineering and technical support for a real estate software company serving 45,000+ clients, 20.1m units, 4.2m leases, and 300+ partners in 170+ countries.

2019 - 2022
OBM

IT Technician

Led IT operations for a company delivering managed IT services, VOIP phone systems, print solutions, cybersecurity, and compliance programs for 2,000+ SMBs in and around Ohio.

Certifications

2023
CompTIA

CySA+ (Cybersecurity Analyst)

Credential ID BN07Z1ERBN441J51
Expires Dec 2026

2023
CompTIA

Security+

Credential ID 5RTPL2MFQCBEQ5GN
Expires Dec 2026

2023
CompTIA

Network+

Credential ID CH9DTG6HS3Q1Q65E
Expires Dec 2026

2024
HashiCorp

Terraform Associate

Credential ID HCTA0-003
Expires Jan 2026

2023
Sophos

Firewall Engineer

SFOS v19.5
Expires May 2024

Education

Expected 2026
Western Governors University

Master of Business Administration

Concentration: IT Management

2024
Western Governors University

Bachelor of Science

Major: Network Engineering and Security

Download CV

Contact

Get in Touch

ericrihm@gmail.com

Greater Cleveland

Projects

Available for Contract

Let's Connect!