Network Engineer
Systems Administrator
Cybersecurity Practitioner

Eric Rihm

Network Engineer and Systems Administrator with 4+ years of experience leading the installation, configuration, and support of software, hardware, and networks for hundreds of small to mid-sized technology companies across a wide range of industries.

Hands-on IT Specialist and Trusted Advisor focused on working with diverse, cross-functional teams to drive technology and digital transformation, optimize organizational productivity, and increase network stability, performance, and security at scale.

What I Do

Network Architecture & Design

Designing and deploying custom LAN/WAN architectures for small to mid-sized businesses. Covers the full lifecycle from topology planning through implementation across Cisco, Meraki, Ubiquiti, and Sophos platforms.

Data Analytics

Turning network telemetry and system data into actionable insights. Identifying performance trends, capacity risks, and optimization opportunities to support informed infrastructure decisions.

Cybersecurity

Proactive defense strategy spanning firewall management, vulnerability assessment, SIEM monitoring, and endpoint protection. Focused on identifying and mitigating threats before they become incidents.

Infrastructure Management

End-to-end infrastructure oversight including performance monitoring, device configuration, troubleshooting, and vendor coordination. Keeping systems stable, secure, and aligned to business needs.

Resume

4 Years of Experience

Experience

2023
QualityIP

Network Engineer

Plan, design, and develop LAN/WANs and ensure the stability and integrity of voice, data, and wireless network services for 300 clients with 500+ staff across various industries using mixed Cisco, Sophos, Meraki, Fortinet, and Ubiquiti tech stacks.

2022 - 2023
MRI Software

Data Analyst

Manage database administration, system engineering and technical support for a real estate software company serving 45,000+ clients, 20.1m units, 4.2m leases, and 300+ partners in 170+ countries.

2019 - 2022
OBM

IT Technician

Led IT operations for a company delivering managed IT services, VOIP phone systems, print solutions, cybersecurity, and compliance programs for 2,000+ SMBs in and around Ohio.

Certifications

2023
CompTIA

CySA+ (Cybersecurity Analyst)

Credential ID BN07Z1ERBN441J51
Expires Dec 2026

2023
CompTIA

Security+

Credential ID 5RTPL2MFQCBEQ5GN
Expires Dec 2026

2023
CompTIA

Network+

Credential ID CH9DTG6HS3Q1Q65E
Expires Dec 2026

2024
HashiCorp

Terraform Associate

Credential ID HCTA0-003
Expires Jan 2026

2023
Sophos

Firewall Engineer

SFOS v19.5
Expires May 2024

Education

2026
Western Governors University

Master of Business Administration

Concentration: IT Management

2024
Western Governors University

Bachelor of Science

Major: Network Engineering and Security

Contact

ericrihm@gmail.com

Greater Cleveland

Projects

Available for Contract